Book an Appointment for a Carrier (Proxy Booking)

When a carrier phones or emails you a load instead of booking online, create the appointment for them in Yardor. It is confirmed right away, and the carrier sees it in their own portal.

Some carriers still book the way they always have — a phone call, an email, a dispatcher who “just knows” your dock. Proxy booking lets you put that load on the same schedule as every online booking: you create the appointment for the carrier, it is confirmed immediately (you are the warehouse — there is nobody else who needs to approve it), and the carrier gets a notice and sees the appointment in their own Yardor portal, where they can assign a driver, reschedule or cancel exactly like a booking they made themselves.

Book for a carrier, step by step#

1. You can only book for a carrier you are already connected with. If the carrier is not under “My carriers” yet, add them there first (search the directory by name, USDOT or MC number) — the booking form only lists connected carriers.
2. Open “Appointments” in the warehouse console and tap “Book for a carrier”. Pick the carrier, the load type, the date and an open slot — the form only shows slots that are still available, and the booking counts against the same capacity and monthly appointment total as any other booking.
3. Add whatever the carrier gave you — driver name and phone, plates, pallet count, references — and submit. Anything you do not have yet can be left blank: the driver can fill in and correct vehicle details later from their own confirmation link.
4. The appointment appears in your list right away, marked as booked by the warehouse. The carrier gets an email and an in-app notice saying you booked it for them and that it is already confirmed.

What the carrier can do with it#

From the carrier’s side the appointment is a normal confirmed booking: they can assign or change the driver, reschedule to another slot you offer, or cancel it — the same actions as a booking they created themselves. If the carrier has never signed in to Yardor, the appointment still stands and still holds its slot; when their driver arrives, your gate team can check the truck in from the day’s list as usual.

Until the carrier assigns a driver, the appointment shows a “carrier has not assigned a driver yet” marker in your appointments list and at check-in, so your team can see at a glance which proxy bookings still need a nudge.

Yardor features used in this article#

• Warehouse side → Appointments → Book for a carrier (proxy booking form)
• Warehouse side → My carriers — the connection must exist before you can book for a carrier
• Carrier side → My appointments — the proxy booking shows here, ready to assign a driver