Working the Gate in the Yardor Yard App

Gate work in the Yardor Yard App: today’s queue, scanning a driver’s code, confirming entry and exit, plate checks, picking a spot, handling pending verifications, registering walk-ins, gate photos, and showing the arrival credential.

The Yardor Yard App puts the gate on the phone in your hand. The bottom bar starts with two gate tabs — Queue and Scan — and everything else in this article hangs off a single visit: find the truck, check it, let it in, and later let it out. The app keeps working on work you have already loaded when the signal drops; actions that must reach the server right away say so on the spot instead of pretending.

Today’s queue (Queue tab)#

The Queue tab lists today’s arrivals grouped by where they stand — still expected, on site, and already departed — sorted by their time windows. The queue only routes you: tap a truck to open its detail and work it from there. The list refreshes itself about every 30 seconds and shows a banner when a new arrival appears. A large Register a walk-in button sits at the top for drivers who show up without an appointment.

Scan or type a code (Scan tab)#

1. Point the camera at the driver’s QR code. Scanning is continuous — a good read opens that visit’s detail right away. Use the flashlight toggle in poor light.
2. No code to scan? Type the short code, ET number, or appointment number into the manual entry box and tap Look up.
3. If a code does not resolve, the screen tells you in plain words and stays put so you can scan or type again — nothing is recorded for a failed lookup.

The visit detail: check it, then confirm entry#

The detail screen shows one visit in big, gate-friendly type: the appointment number, carrier and driver with phone, the tractor, trailer and container numbers, the seal, the booked window, the assigned dock, and — when the driver has sent one — their trip status and estimated arrival. Work through the rows the visit needs, then tap Confirm check-in once: the plate decision, the chosen spot, and the gate photos are all gathered on this screen and go out together with that one confirmation.

• One-time code: if the warehouse policy asks for a phone code at the gate, a code section appears on this screen — send the code to the driver’s phone and enter what they read back. Warehouses that do not use the code show no such section.
• Show credential: after check-in, open the credential from the detail screen and hold it up for the driver (see the last section of this article).

Plate check: compare and decide#

When the plate the driver presents does not simply match the booking, open the plate check from the detail screen. The booked plate and the observed plate sit side by side in large type, field by field, so look-alike characters are easy to spot. Read the plate at the truck, type what you actually see, and pick one decision:

• Matches — the plates agree after all.
• Accept as-is — let this vehicle in on this appointment anyway.
• Correct the record — the booking’s plate is the wrong one; the observed plate replaces it.
• Reject — this vehicle does not come in on this appointment.

Every decision except a clean match needs a reason — the screen will not continue without one. The decision is not sent on its own: it returns to the visit detail and goes out with the check-in, so the office sees one complete entry, decision included.

Pick a spot#

From the detail screen, open Pick a spot to send the truck to a dock door or a yard spot. Each place carries a colour dot — free or occupied — and a spot that has been taken out of service is shown as unavailable and cannot be picked. If the live list cannot load, the screen falls back to the last synced snapshot and says when that snapshot is from.

Gate photos#

The photo screen has four labels: vehicle, equipment, seal, and driver. Vehicle and equipment photos are required for a check-in or a walk-in registration; seal and driver are optional — take them when they help. Photos are saved on the phone first and travel with the entry they belong to. If a required photo genuinely cannot be taken, a supervisor can waive the photos instead — the waiver asks for the supervisor and a note, and is recorded with the entry.

When entry needs a supervisor#

If a check-in runs into an over-limit conflict, the app does not force it through. It opens the supervisor screen: pick the supervisor who approved it, choose the reason, add a note if needed, and submit. A successful approval clears the held conflict and the entry goes through. This submission must reach the server — offline, the screen says so and will not let you submit.

Confirming a departure#

1. Open the on-site visit and start its check-out. The screen shows the carrier, driver, vehicle numbers, and seal for one last look.
2. Answer the two checks — equipment matches, seal matches — and fill in the note or the actual equipment number the screen asks for when something differs.
3. Tap Confirm check-out. If the departure is soft-blocked, the screen lists the reasons in plain words instead of failing silently; with a supervisor’s release you can resubmit from the same screen.

Pending verifications (More → Pending verification)#

Drivers who registered at the gate poster or by self check-in wait in the pending verification queue until the warehouse decides. The list pages 25 at a time and only routes you; open one entry to decide it. If the list cannot load, the last snapshot stands in and shows its age.

• Approve: link the entry to its appointment, or create a same-day appointment for it. The approval is saved on the phone and replayed to the server automatically — you can move on to the next driver.
• Reject: only a supervisor or admin can reject, and only online — it is sent right away, asks you to confirm a second time, and needs a reason chosen from the list (plus a note when asked). Gate staff who are not supervisors will not be offered a reject that cannot go through.
• Missing photos: if an entry lacks the photos a decision needs, the screen routes you to take them, or through the supervisor photo waiver, before the decision continues.

Registering a walk-in for a driver#

Open Register a walk-in from the big button on the queue or from More. The form asks for the same details as the website’s walk-in form, with the visit kind picked first, and the gate photos (or a supervisor waiver) attached the same way as a check-in. No signal is not a dead end: the registration is saved as a draft in the outbox on the phone, and the app registers it automatically when the connection returns.

Showing the arrival credential#

After a check-in, open the credential from the visit detail and hold the phone up for the driver: it shows the visit’s entry number, a large short code, and a QR code the driver can keep for the rest of the visit. The credential is fetched fresh from the server, so this screen needs a connection — if it cannot load, it says so and offers a retry rather than showing a stale code.

Yardor features used in this article#

• Yard App bottom bar → Queue and Scan (today’s queue, code lookup)
• Visit detail → plate check, pick a spot, gate photos, supervisor approval, check-out, credential
• More → Pending verification and Register a walk-in