App Center: install and manage apps for your organization
Find apps in App Center, review what each app can access, install, upgrade, manage event subscriptions, and uninstall — all in one place. Docklify’s built-in apps — like WMS, Vision, AI Models and IoT — are not marketplace apps: turn them on or off in Admin’s organization settings, under App availability, and open them from the app switcher.
App Center is where your organization installs extra apps — for example a custom report pack or an integration built for your team. App Center is its own app: open it from the app switcher, or from the App Center entry in Admin. Its own menu has Browse apps, My apps and the Developer Center. Only organization admins can install, upgrade or uninstall apps; other members can use an installed app where it appears in their menus.
Find an app#
The catalog only shows apps your organization is allowed to see. An app made privately for another organization never appears in your catalog. If you cannot find an app you were told about, ask the team who provided it to check that it was made for your organization.
Each app is shown as a card with its name, a short description, who published it, and the current version. The badge on the card tells you whether the app is public (any organization can install it) or made only for your organization. Cards for published apps also show the date the app was published and when it was last updated, so you can see at a glance which apps are actively maintained.
Install: check the permissions first#
Open the app and choose Install. The confirmation page lists everything the app is asking for, in plain groups: read-only access, regular writes, and sensitive writes listed separately. Apps can never directly change prices, billing, inventory adjustments or refunds — at most they can propose a change for a person to approve. If the app also brings ready-made content (such as templates or reports), the confirmation page lists that content too. Confirm only if the list matches what you agreed with the provider. Your confirmation is saved, so you can later check exactly what was approved.
Credentials: shown once, reset any time#
After installing, the app gets its own credentials (a client ID and secret) that it uses to call the platform on your organization’s behalf. The secret is shown only once — copy it to the app right away. If it is lost or may have leaked, use Reset credentials in My Apps: the old credentials stop working and a new pair is issued. If the platform detects that an old refresh credential is being replayed, it revokes the whole credential family automatically and the app must be given fresh credentials.
Upgrade: new permissions need a new OK#
Your installed app stays on the version you installed until you upgrade it. The upgrade page shows a permission diff: what the new version adds or removes. If the new version asks for more access than you approved before, you must confirm again before the upgrade takes effect; if you do not confirm, the app keeps running on the old version.
Event subscriptions: get notified when things happen#
Some apps subscribe to events — for example “order created” — and receive a signed message at a web address (URL) they provide. In My Apps you can add or remove a subscription, see its signing secret (shown once — the app needs it to verify that messages really come from the platform), and rotate the secret; during rotation the old and new secrets both work for a short window so nothing is missed. Deliveries retry automatically with growing delays; if they keep failing, the subscription pauses itself and you can resume it after fixing the receiving side. An event message only carries the IDs and summary fields listed for that event — never credentials or internal data.
Suspend or uninstall#
Suspending an app stops it right away: its calls are refused and queued event messages are discarded with a record. To bring a suspended app back, contact platform support — resuming is done by the platform team so a platform-level stop can never be undone by accident. Uninstalling goes further: all credentials are revoked, subscriptions stop, and ready-made content the app brought (templates, reports and similar) is taken back if your team has not changed it; anything you changed stays, and the uninstall result lists what was kept. The record of what you approved and what the app did is kept for audit even after uninstall.
Using an embedded app#
Some apps add a page inside Docklify, right in the menu of the work area they belong to, marked with a source badge so you can tell it comes from an installed app. Opening it needs no separate login: the page receives a short-lived pass (15 minutes) tied to you and your organization, and it can only act within the permissions your admin approved. If a page shows an error instead of the app, check that the app is still installed and active, then try again.
Rate an app you use#
If your organization has an app installed, you can rate it from My Apps: open the app’s card, choose “Rate this app”, pick 1 to 5 stars, and save. Your organization gives one rating per app — it speaks for the whole organization, not for one person — and any admin can update it while the app is installed. You can also add a short private note for the developer (up to 500 characters): it is never shown publicly, and the developer sees it without being told which organization sent it. An app’s public score only appears once at least 3 organizations have rated it; until then the catalog simply says there are not enough ratings yet.
You can change or withdraw your rating at any time while the app is installed. After uninstalling, you have 30 days to still change or withdraw it; after that the rating is frozen — it still counts towards the score, but it can no longer be changed. If you install the app again later, your rating becomes editable again. Withdrawing a rating removes it from the score right away.
Docklify’s own apps are standard apps#
Docklify’s own apps — Vision, AI Models and IoT — are built-in standard apps, just like WMS or TMS. They are not sold or installed through App Center, so they do not appear here at all: not in Browse apps, and not in My apps. To enable or disable one for your organization, go to the App availability section in Admin’s organization settings — the same list that controls every standard app. Once an app is enabled, open it from the app switcher, like any other app.
Add-on modules live in Admin#
Built-in optional modules — such as DriverPass driver verification — are not apps and do not appear in the App Center catalog. You will find their switches and usage under Add-on Modules in Admin.