Manuel utilisateur
Centre d'aide/Manuel utilisateur/Claim Your Warehouse on Yardor

Claim Your Warehouse on Yardor

Dernière mise à jour 2026-11-10

Your facility may already be listed in the Yardor directory. Claim it with a 6-digit verification code — or manual review — to take ownership of the page and open your free Yardor workspace.

Yardor is a free public dock appointment directory. Many warehouses are already listed from public sources — those pages are marked “Information from public sources, not yet confirmed by the warehouse.” If one of them is yours, claim it: claiming confirms you operate the facility, lets you correct and publish your own information, and opens your free Yardor workspace for dock appointments.

The claim flow at a glance.

Step 1: Find your listing and start the claim#

  1. Go to the Yardor directory (yardor.com → Warehouses) and search by your facility name, city, or ZIP code.
  2. Open your facility page and use the claim card on it — “Claim this listing” — to open the claim wizard. The wizard shows the listing first (name, address, public phone, website) so you can check it really is your warehouse before going on.
  3. You do not have to sign in first. If you already have a Yardor account, signing in with the same email address you apply with helps Yardor attach the claim to your account. In the wizard you fill in your full name and your email address; a contact phone is optional and is only a backup way to reach you.

Step 2: Choose how to verify — a 6-digit code, or manual review#

To prevent anyone from claiming someone else’s warehouse, every claim needs one verification. There are three ways; the wizard only offers the ones your listing can support:

  • Code by company email: Yardor emails a 6-digit code to your email address. This only works when your email uses the same domain as the website shown on the listing (for example, name@yourcompany.com when the listing’s website is yourcompany.com). Personal mailbox domains (Gmail, Yahoo, etc.) do not match. If your email domain does not match, the wizard says so on the spot and offers a one-click switch to manual review.
  • Code by phone: Yardor sends a 6-digit code to the public phone number shown on the listing — never to a number you type in yourself, because reaching the listed number is what proves the claim. This option only appears when the listing has a public phone on file, and you need access to that phone when you start. If a code cannot be sent when you try, your claim is still saved and the page asks you to choose manual review instead — nothing is lost.
  • Manual review: apply now and the Yardor operations team reviews your claim and follows up by email. No code is involved. Choose this when neither code option fits — a claim is never refused just because a code could not reach you.

Step 3: Enter the code — 6 digits, valid for 10 minutes#

  1. For the two code options, the wizard moves straight to the code step. Type the 6-digit code exactly as it arrived and confirm. Do not share the code with anyone.
  2. The code is valid for 10 minutes. If you type a wrong code, the page tells you how many attempts you have left — five wrong attempts in total, or letting the code expire, moves your claim into manual review instead of failing it: the team then follows up by email.
  3. If you start a claim for the same listing with the same email again, Yardor reuses your open claim and sends a fresh code — you do not end up with two claims.

What happens when the code matches#

A matching code approves the claim: the listing is marked as claimed and verified under your name, the “not yet confirmed” mark comes off, and your public page carries the Verified badge. Setting up your free workspace is part of the same step — the wizard’s result page tells you verification passed, and Yardor emails you as soon as the workspace is ready to use. If the setup cannot finish at that moment, the page says so honestly: your verification stands, and entering the code again retries the setup rather than starting over.

From there you continue into setting up your warehouse: complete your facility profile and arrival guide in the warehouse console, check your doors and schedule, and your page starts showing the information you publish yourself. Manual-review claims land in the same place once the team approves them — you will hear the outcome by email.

If the listing is already claimed, or you get stuck#

  • Already claimed: if the listing has already been claimed, the claim does not start and the page says so. If you operate the warehouse, sign in with the account that claimed it, or contact Yardor support through the Help Center.
  • Something on the listing is wrong (wrong phone, old address): you do not need a claim to fix that — use the correction entry on the facility page instead (see “Correct or Remove a Directory Listing”).
  • Still stuck? Contact Yardor support through the Help Center and mention your facility name and city — we will pick up your claim from there.
Claiming is free and does not change your public phone or address by itself — after claiming, you decide what your page shows.

Yardor features used in this article#

  • Directory search — yardor.com → Warehouses
  • Facility page → claim card → “Claim this listing” (the claim wizard: confirm → choose how to verify → your details → enter the code → done)
  • Claim verification — 6-digit code by company email or by phone, or manual review