Install the Yardor Yard App

Download the Yardor Yard App for Android from yardor.com, allow the one-time install permission, sign in with Remember me, and keep the app up to date with in-app updates.

The Yardor Yard App is the phone app for gate and yard work at a Yardor warehouse: checking trucks in and out, yard checks, and moving equipment in the yard. It runs on Android phones and uses the same Yardor account you already use on the website. This article walks you through downloading it, installing it, signing in, and keeping it up to date.

Before you start#

• An Android phone running Android 10 or later.
• Your Yardor account email and password. If you do not have an account yet, ask your warehouse admin to add you first.
• An internet connection for the download, the first sign-in, and updates. Day-to-day work you have already loaded can keep going in the app when the signal drops, and it syncs when you are back online.

Step 1: Download the app from the Yardor website#

1. On the phone, open yardor.com and go to the Download page (yardor.com/download).
2. Find the section titled Yardor Yard App (Android). The other section on the same page, Device Hub, is for the warehouse computer — do not download that one onto the phone.
3. Tap Download. The app file (an APK) downloads to the phone.

Step 2: Allow the install — you only do this once#

Because you are downloading the app from the Yardor website instead of an app store, Android asks for your permission the first time. This is normal, and you only have to allow it once for the browser you used to download.

1. When Android asks, tap the option that lets you allow installs from this source. The exact words vary by phone — look for Allow from this source or Allow app installs.
2. Go back to the download and tap the downloaded file again if the install does not start by itself.
3. Later, when the app updates itself, Android may ask once more — this time to allow Yardor Yard App itself to install updates. Allow that too; after that, updates install from inside the app.

Step 3: Install and open the app#

1. Tap Install and wait until it finishes.
2. Tap Open, or find Yardor Yard on the home screen and tap it.

Step 4: Sign in#

1. Enter the same email and password you use on the Yardor website, then tap Sign in.
2. Leave Remember me ticked if this is your own phone or a phone assigned to you. It is ticked by default. With it on, the app keeps you signed in on this device for up to 30 days, so you do not have to sign in at the start of every shift — unless you sign out, the 30 days run out, or your admin removes this device.
3. If you untick Remember me, you stay signed in only while the app is running. Once the app is closed or swiped away, you will need to sign in again the next time you open it. Use this on a shared phone.
4. If your account belongs to more than one warehouse, pick the warehouse you are working at. You can switch warehouse later inside the app.

How automatic updates work#

You do not need to go back to the website for new versions. The app keeps itself up to date:

• When you open the app, it quietly checks whether a newer version is available. If the check cannot be done — for example, you have no signal — nothing pops up and your work is not interrupted.
• If there is a new version, the app shows what is new in plain words and asks you to update. Tap Update now and the download happens inside the app, with a progress bar you can follow.
• Before installing, the app checks the downloaded file is complete and is the right file. If that check fails, the file is deleted and the app tells you to try again — a broken file is never installed.
• For a normal update you can tap Later and keep working; the app will remind you again another day. If a version is too old to keep using safely, the app will say it needs the update before you can continue working — in that case, update first, then carry on.
• To check yourself at any time, open More in the app and tap Check for updates. The app will tell you whether you are on the latest version.

How to check you downloaded the real app#

Only download the app from the Download page on yardor.com. The app file published by Yardor is signed, and its signing certificate fingerprint is the one below. Most staff never need to check this — it is here for your admin or IT person, who can compare the fingerprint of a downloaded file against this published value. If the two do not match, do not install that file; download it again from yardor.com.

09:A8:3E:18:21:AE:A6:C1:64:F4:F6:09:1E:27:88:7E:66:82:BF:69:1E:B7:72:39:95:58:94:5C:42:F2:D6:AC

Common questions and problems#

The install is blocked or will not start

Most often, the one-time permission in Step 2 has not been allowed yet. Go back to Step 2 and allow installs from the browser you downloaded with, then tap the downloaded file again. Also check the phone has enough free space, and that the download finished — a half-downloaded file cannot install.

It says the app was not installed, or an update failed

Download the file again from yardor.com/download on a good connection and try once more. If an update inside the app failed, open More → Check for updates and retry there. Do not uninstall the app to fix an update problem unless your admin asks you to — uninstalling can remove work that has not synced yet.

I was signed out, or the app asks me to sign in again

That happens when the 30 days with Remember me run out, when you signed in without Remember me and the app was closed, or when your admin removed this device. Sign in again with your Yardor account. Work that was waiting to sync stays on the phone and syncs after you sign in again.

Who do I ask for help?

Start with your warehouse admin — they can check your account, your warehouse, and whether your device has been removed. If the admin cannot solve it, contact Yardor support through the Help Center and include: what you were doing, what the app said, your phone model, and the app version shown in the app under More. That information helps support find the problem quickly.

Yardor features used in this article#

• Download page — yardor.com/download → Yardor Yard App (Android)
• App sign-in — email and password, with Remember me
• More → Check for updates (manual update check)