Correct or Remove a Directory Listing

Wrong phone number, old address, or a listing that should not be there? Submit a correction or a removal request from the facility page — no account needed.

Yardor directory listings are compiled from public sources, so mistakes can happen: an outdated phone number, a former address, a facility that has closed. You do not need an account to fix this — every facility page carries the correction form, and the facility’s operator can also ask for the listing to be taken down.

Submit a correction#

1. Open the facility page in the directory (yardor.com → Warehouses → your facility) and scroll to the bottom of the page: the last card is the correction entry, titled “Something wrong? Request a correction or removal”. Click it to open the form.
2. Leave “Request type” on “Correction”. Tell us what should change in the message box — what is wrong and what it should be, for example “Public phone is outdated; the correct number is …”. The message needs at least a short explanation, so a bare “wrong number” is not enough.
3. Leave your name and your email (both required) — the operations team may need to confirm the change with you. A phone number is optional; add one only if you prefer to be reached that way.
4. Submit. The page thanks you and shows a reference number — keep it if you want to follow up. If you submit many requests in a few minutes, the page may ask you to wait a while before sending another.

Request a removal (take the listing down)#

1. Use the same form at the bottom of the facility page and set “Request type” to “Removal request”.
2. In the message, explain your relationship to the facility (for example, you operate it, or it has permanently closed) and anything else the team should know. Your name and email stay required — that is how the team reaches you about the request.
3. Nothing comes down the moment you submit: the team checks removal requests before acting on them — this protects operators from having a competitor remove their listing.

What happens next#

• Every submission is reviewed by the Yardor operations team, in the order received. Straightforward corrections (a wrong phone number or address) are applied to the public listing as soon as the correct value is confirmed — the facility page then shows the new information.
• Removal requests take one extra step — checking that the requester is connected to the facility — before the listing comes down and stops appearing in the directory.
• We do not publish a fixed number of days for this: straightforward cases move fast, removals and disputed cases take longer. If you hear nothing and it is urgent — for example, drivers keep calling a wrong number — contact Yardor support through the Help Center and quote your reference number.

Yardor features used in this article#

• Facility page (bottom) → “Something wrong? Request a correction or removal” form
• Request type: Correction / Removal request (no account needed)
• Submission receipt with a reference number